Shipping Policy

SHIPPING POLICY

Thank you for shopping with us! We want your shopping experience to be as seamless as possible. Below is our Shipping Policy to help you understand how we handle orders, shipping times, and delivery methods.



1. Processing Time

All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. You will be notified if there are any significant delays with your order.

**Note:** Orders placed on weekends or holidays will be processed the following business day.



2. Shipping Methods & Delivery Times

We offer a range of shipping methods, and delivery times may vary depending on the destination and the shipping option you choose. 


Once your order has been shipped, you will receive a confirmation email with tracking information so you can track your package.



3. Shipping Rates

Shipping rates are calculated at checkout based on the destination, weight, and size of your order. 



4. International Shipping

We currently offer international shipping to the following countries: [list of countries or regions]. Please note that customs duties, taxes, and import fees may apply depending on the destination country. These fees are the responsibility of the customer.

- International shipping delivery times vary depending on the destination.
- International shipments may be subject to delays due to customs processing.

5. Shipping Restrictions

We do not ship to P.O. Boxes or military addresses (APO/FPO/DPO). Please ensure that your shipping address is a valid physical address.


6. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your order on our website or through the carrier’s website.



7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately at [Aleeecruz27@gmail.com]. We will assist you with filing a claim with the carrier and getting your order replaced or refunded.


8. Address Changes

If you need to change your shipping address, please contact us as soon as possible. We can only make address changes if the order has not yet been processed or shipped.


9. Delivery Issues

In the rare event that your package is delayed, lost, or undelivered, please contact us at [Aleeecruz27@gmail.com]. We will work with the carrier to resolve the issue as quickly as possible.


10. Customer Service

If you have any questions or concerns regarding your shipping, please don't hesitate to reach out to our customer service team:

- Email: [aleeecruz27@gmail.com]

Thank you for choosing Aura Inventory! We’re committed to getting your order to you as quickly and safely as possible. Happy shopping!